September Luncheon: Generations Working Together
Name: September Luncheon: Generations Working Together
Date: September 21, 2018
Time: 11:30 PM - 1:00 PM EDT
Registration: Register Now
Have you ever wondered why a person of another generation did something you would never think of doing? Have you received customer service from another generation and didn't feel it was actually service? Does your definition of work ethic seem to clash with others definitions?
Topic: Generations Working Together
Speaker: Deborah Easton, Easton Consulting
5 Generations of Coworkers & Customers
If you have experienced a clash of generations, you won't want to miss this humorous and enlightening explanation of the "biases of experience" that create these misunderstandings. Deborah Easton's portrayals of each generation's point of view provide insights and subtleties that other generational training programs do not offer.
Please join us for a presentation of this topic like you have never seen before!
This program is an approved Ohio BWC External Credit (1) One Credit per Company
Attendee must sign-in to obtain certificate.
About the Speaker: Deborah A. Easton, Easton Consulting. Deborah Easton, an internationally-known trainer and coach for over thirty years, has presented the training program "Generations in the Workplace" to hundreds of audiences of varying industries including health care, manufacturing, banking, insurance, social services, technology and numerous professional organizations. The program's emphasis is the universal need of all generations for respect, although each generation defines respect in its own way. Her clients include: First Energy; Sterling Jewelers; Time Warner Cable; State Farm Insurance; NASA Glenn Research Center; The Cleveland Clinic; Summa Health Systems; Honeywell; MTD Products and the Ohio Bankers Association.
Deborah has a Masters Degree in Rhetoric and Communication. From 1981-1991 she taught at Kent State University in the Graduate School of Management and the School of Communication Studies, from whom she received the 2012 Distinguished Alumni Award for her contributions to the field of communication.